Frequently Asked Questions

Everything you need to know about CloudBots

What is CloudBots?

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CloudBots is an AI-powered digital employee service that works through your favorite messaging platforms like Telegram, Discord, or Slack. Think of it as hiring a super-smart assistant who never sleeps, can browse the web, send emails, manage your calendar, and handle repetitive tasks automatically.

Unlike traditional chatbots, CloudBots can actually take action — not just answer questions. It's like having a real employee, but powered by advanced AI.

How do I set up my bot?

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Setting up CloudBots is super simple:

  • Step 1: Sign up at cloudbots.chat and start your free 7-day trial
  • Step 2: Choose your platform (Telegram, Discord, or Slack)
  • Step 3: Connect your bot using the provided token or link
  • Step 4: Customize your bot's personality and capabilities
  • Step 5: Start chatting and giving commands!

The entire process takes less than 5 minutes. No coding required!

What platforms are supported?

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CloudBots currently supports:

  • Telegram — Most popular, fully featured
  • Discord — Great for teams and communities
  • Slack — Perfect for business workflows

More platforms (WhatsApp, Microsoft Teams) coming soon!

What can my bot do?

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Your CloudBots AI assistant can:

  • Send and manage emails — Draft, send, and organize your inbox
  • Browse the web — Search for information, read websites, fill forms
  • Manage your calendar — Schedule meetings, set reminders
  • Handle customer support — Answer FAQs, route inquiries
  • Research products — Compare prices, read reviews
  • Create reports — Analyze data and generate summaries
  • Automate workflows — Set up recurring tasks and triggers
  • VNC browser access — Control a real browser for complex automation

The possibilities are endless — if you can describe it, your bot can probably do it!

Is my data safe?

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Yes, absolutely. We take security and privacy very seriously:

  • EU-based servers — All data stored in European Union
  • End-to-end encryption — Data encrypted in transit and at rest
  • GDPR compliant — Full compliance with EU data protection laws
  • No data selling — We never sell your data to third parties
  • Regular audits — Security assessments and penetration testing

For more details, read our Privacy Policy.

How does the free trial work?

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Every new user gets a 7-day free trial with full access to all features:

  • No credit card required to start
  • Access to all Pro features during trial
  • Cancel anytime before trial ends — no charges
  • After 7 days, you'll be automatically subscribed to the Interview plan (€49/month)
  • You can upgrade, downgrade, or cancel at any time

We're confident you'll love CloudBots — try it risk-free!

How do I cancel my subscription?

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Canceling is easy — we don't lock you in:

  • Log in to your CloudBots dashboard
  • Go to Settings → Billing
  • Click "Cancel Subscription"
  • Your subscription will remain active until the end of your current billing period
  • No refunds for partial months, but you keep access until period ends

You can also email us at support@cloudbots.chat and we'll cancel it for you.

What languages are supported?

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CloudBots supports 40+ languages thanks to advanced AI models:

  • English — Native support
  • Slovak / Slovenčina — Native support
  • Czech / Čeština
  • German / Deutsch
  • Spanish / Español
  • French / Français
  • And many more...

Your bot will automatically detect and respond in the language you use!

What is VNC browser access?

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VNC browser access is an advanced feature that gives your bot access to a real web browser running in the cloud.

Why is this useful?

  • Fill complex forms that require JavaScript
  • Interact with websites that detect automation
  • Take screenshots and recordings
  • Test websites visually
  • Handle CAPTCHAs and authentication flows

It's like giving your AI employee a real computer to work from!

How does billing work?

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CloudBots uses simple, transparent monthly billing:

  • Interview — €49/month
  • Part-Time — €149/month
  • Full-Time — €299/month

Payment details:

  • Billed monthly in advance
  • Secure payments via Stripe
  • All major credit/debit cards accepted
  • Prices exclude VAT (added at checkout if applicable)
  • Upgrade or downgrade anytime — changes take effect next billing cycle

View full pricing details in our Terms of Service.

Still have questions?

Our team is here to help! Contact us anytime.

Contact Support